DriSteem Vapor-Logic Guide de dépannage télécharger pdf (Page 88)

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Solving issues

1. Review issues, possible causes and recommended actions.

The troubleshooting guide on the following pages presents

issues, possible causes and recommended actions for typical

issues.

2. Review tank or dispersion manuals.

If you have a tank-related or dispersion-related issue, you may

also need to refer to those specific product manuals.

3. If you’re still having issues, call DRI-STEEM.

If the troubleshooting guide does not help you solve your issue,

call DRI-STEEM with the following information available:

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You’ll find this information on the humidifier or control

cabinet.

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Example: water leaking, low humidity, high humidity, etc.

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Example: Tank temp, probe wiring, etc.

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Example: Always, after remodel, after a change in weather,

etc.

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Example: Pressure, new boiler, new service, new controller,

relocation, change in maintenance, etc.

Calling DRI-STEEM Technical Support

Have the following information ready before calling:

Vapor-logic4 firmware version ____________________________

Humidifier model number _______________________________

Humidifier serial number ________________________________

Issue definition ________________________________________

Alarms Log items _______________________________________

Messages Log items _____________________________________

Time issue began _______________________________________

Recent system changes ___________________________________

Operation

DRI-STEEM Technical Support:

800-328-4447

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DriSteem Vapor-Logic Guide de dépannage Page 88